Good place to work - Customer Service Representative (CSR) J.P. Morgan Employee Review

Top tier company with growth opportunity

The expectation to work 40+ or passed your normal shift as an exempt employee was common among peers and management.

1. One of the best banks, heavy on tech and AI, that makes my life simple 2. Bonus is consistent every year 3. The company is highly social and multicultural. 4. A lot of training program to upskill and develop.

1. A lot of administrative items to take care of, a significant portion is spent on meetings, meetings are called to establish an agenda for next meetings, and so on. 2. Layoffs, all year round- sometimes significant, while in the middle of delivery. If your manager is off-site/ another city/country, you are more likely to be impacted. 3. Departments may have skewed gender or racial ratios. It is best to stay away to avoid discrimination (to be fair, this has less to do with culture and more to do with who the head of the department is).