Great time-off policy but a poorly run IT organization. - Software Engineer JCPenney Employee Review

2.0
Oct 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The amount of time off is very liberal and increases as you continue to remain at JCPenney. There are good flexible work arrangement policies as well.

Cons

It is a very top-heavy organization. There are a lot of politics and red-tape. Using the latest technology or techniques is not encouraged and oftentimes is discouraged through a focus on tight deadlines and right to left planning. There is not as much concern for "how" something is done since it is not considered as important. There are exceptions to this, but those groups are the minority and face heavy politics fighting against their attempts. JCPenney does not care about its employees, although they will adamantly state that they do. In 2011 before I left there were 70 technology employees that left for one reason or another. Management called it "attrition" however I do not think that all of those employees left voluntarily. Many long-term employees found themselves faced with either early retirement or all of the sudden their performance was brought in to question and they were facing "Performance Improvement Plans" and possible termination. In their place, college interns were being brought in or external companies (both offshore and onshore) were being used.

Explore other reviews about JCPenney

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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