Pros
I love buying items from JCPenney, and combining coupons with associate discount often makes items 40-50 percent off.
Cons
Management is terrible. Does not treat you like a person but more like a robot. Management doesn't even respect you in basic forms (such as saying hello back... rather they look away and frown). Beyond rude. Not nearly enough people are scheduled during holidays... I should not be the only one scheduled when there's a flood of customers walking in through the doors every single day. Customers are incredibly rude and pushy, and you get in trouble for saying anything against the customers word. If something rings up at a different price than what the customer says (even if you know theyre wrong), you are expected to change the price. CREDIT GOALS. You are pushed so much to reach a goal when all of the customers seem to already have a credit card. It feels impossible to reach it and management doesn't like it when you let the customer off easy (why do we have to make customers so uncomfortable by being so persistent? If they say no, don't push the subject). Long, long, LONG hours. There is no work/life balance whatsoever. I wouldn't mind if it weren't for the fact that even if you take up extra shifts and work more than asked, management will still hate you and treat you poorly. All of the workers who were looked up to by management were incredibly lazy. They reach their credit goals, yes, but they didn't talk to customers besides when they were ringing, and often, management didn't care. They could stand around and talk to each other at the registers and nobody would care. Other workers would never even help, they would disappear to do "recovery" (which to them meant talking to other coworkers) and never returned until the end of the shift. Pay isn't worth it for the work you put in. At all.