Thanks for the experience I guess. - Department Supervisor JCPenney Employee Review

3.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

To make memories and create new and lasting friendships. Specialty areas really give you the one on one experience with your customers and get to know them. I enjoyed the fast paced environment.

Cons

Lack of time to train and to lack of training well for any position in this company. Constantly changing company standards. Just when you're told to do it one way, you're asked to do it another way by corporate or management. The budget is always scarce so you've barely got people on the floor to help with department duties and customer service and then customers complain about the lack of employees and cleanliness. Stop providing coupons so often. You never know what the expectation is. Value your employees!!!

Explore other reviews about JCPenney

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

See reviews by: Helpful|Rating|Date|All