Change isn't always for the better - Anonymous employee JCPenney Employee Review

3.0
May 21, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

JCP is on the edge of changing how America looks at retail. Management is fair when requesting time off for sick children or illness however they do deduct it from your vacation time.

Cons

While some of the changes have been a good thing for jcp, the changes were too quick for the customers and worse for the associates. Many things should of been planned better from releasing the pricing team (and then doing months of price changes) to eliminating the catalog pick up area. You never knew what was expected because the job description changed every other week. Jcp is trying to foster a culture of openness and creativity but middle management is still use to squashing ideas at the local level and then presenting them as their own. If you plan on working for jcp, watch your back.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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