Sinking ship - Anonymous employee JCPenney Employee Review

1.0
Jun 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are excellent though most everyone is currently looking elsewhere so not sure how much longer this will be a "pro". Pay is better than average, but unless you're desperate, it honestly isn't worth it.

Cons

Failing industry. Business model is broken. Senior leadership (C Suite) doesn't know how to fix. Reinventing company as another Sears is NOT the solution. Constantly changing course and never giving a new "strategy" a chance to work. New HR policies are going backwards, not forwards. Benefits are terrible... most negative score on associate survey in 2016. No improvements made in 2017 and no real hope for improvements in 2018 either. Stock continues to drop and is at its lowest point in history. The concept of "creating associate wealth" is a complete joke.

Explore other reviews about JCPenney

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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