customer service furniture associate - Customer Service Specialist JCPenney Employee Review

4.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

friendly atmosphere, most people were respectful of others, including management

Cons

as a former commission associate it was harder to reach average dept. sales if you were sent to another dept to help

Explore other reviews about JCPenney

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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