Used to be a great company to work for when they cared about their employees. - Sales Support Associate JCPenney Employee Review

2.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

The hours are decent. Paid time off for full-time employees.

Cons

Not enough employees, not enough help. Way too much micromanaging. No room for advancement if you are not a favorite. No benefits for part-time employees. Upper management doesn't get involved enough to understand what's actually going on in the stores.

Explore other reviews about JCPenney

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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