Not so great company to work for - Customer Service Representative JCPenney Employee Review

3.0
Jan 26, 2020
Recommend
CEO approval
Business Outlook

Pros

You get some really good discounts for working there. Not only do you get to use your Penney's cash, and coupons, but you also get your 20% employee discount on top of it all.

Cons

They are not very concerned with your health when you are pregnant. I was supposed to be able to take breaks at certain times, but most of the time I had to do without because there weren't enough employees to cover anyone.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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