Some great people, but terrible, dinosaur leadership - Anonymous employee JCPenney Employee Review

2.0
Apr 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like wearing one hat and knowing what is required of you, JCPenney is perfect. Roles are defined with exacting limits, collaborative effort and consensus management.

Cons

Making anything happen is near impossible, as leadership lives in 1985 without understanding what nimble and decisive means. The company is floundering due to an inability to prioritize, no clear strategic direction, and fear-based group-think. I fear for the company. Veeeeeerrrrryyyyyyy slow professional movement, and the environment appeals mostly to people who love drama and unproductive churn.

Explore other reviews about JCPenney

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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