sales associate - Customer Service Associate JCPenney Employee Review

3.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

There is not very much good to say about working this position. I just did for lack of options on my winter breaks home for college. Although I did take advantage of the employee discount quite a bit, especially for christmas shopping.

Cons

The pay for this position was barely over minimum wage and did not increase anytime I came back for another break. Your hard work and performance for the most part goes unnoticed and are in no way differentiated from those with very poor work ethic or customer skills.

Explore other reviews about JCPenney

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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