Stretched in too many directions - Operations Supervisor JCPenney Employee Review

3.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

-Pay was really good for retail

Cons

-I was stretched in way too many directions had a hard time getting my tasks done. -Door to floor system is incredibly flawed. Merchandisers were hardly able to merchandise because they were stuck on a register, or working jewelry. -Pricing/signing tasks too time consuming -Task and merchandising hours were not nearly enough to get things done to company standards -The company gave a lump sum of hours in the beginning of week and when they decided they weren't going to send a full truck they would force us to slash hours on Friday.  -Needed another salaried manager at my store. One was not enough. -Too many pointless tasks -Manager listened to some concerns but didn't follow through well with concerns about employees. -Terrible technology and wifi.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, associate discount, 401k and DM and other GM support.

Cons

Schedule, lack of inventory, pressure for credit, IT issues

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