Wearying, confusing, no positive feedback, immature manager - Anonymous employee JCPenney Employee Review

2.0
May 10, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Better than average customer focus, some very nice people, decent merchandise at reasonable prices, good discount, company philosophy sounded good.

Cons

Front-only register system meant many inefficiencies. Cashiers constantly calling for price checks or verifications from floor associates. I had to carry asthma meds, inhaler, kleenex, etc. in a little bag tied to my belt loops, which looked weird and sometimes got caught on hangers, fixtures, etc. Never had to do that before. No work space at register area, no folding space, back counter slanted so couldn't be used to stage merch.--very inefficient esp. at holidays. Cashiers almost stepping on each other all the time. Dept. manager seemed not to have talked to hiring mgr. about my promised hours, etc. Favored the young guys, few of whom had much work ethic.

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5.0
Jul 8, 2026
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CEO approval
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Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
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Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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