While the job was great the management was horrible. I loved the store manager, but the managers on floor were rude. - Sales Associate JCPenney Employee Review

3.0
Jun 2, 2011
Recommend
CEO approval
Business Outlook

Pros

-Great Co-workers -Awesome 20% discount -Friendly Customers -Very personable store managers -Plenty of training available for those who seek it -Warm family environment both behind and on floor

Cons

-The managers on floor, or MOD, never knew what was happening. They would walk in on the middle of something and get angry without giving you a chance to explain -Expected to meet all call-in expectations or put down in the book as not wanting to work -Favoritism runs rampant -Hours are sparse -Forced to push credit apps by department managers seeking to fill quota -Over-all, horrible management and supervisors.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

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