Company is getting back on-track - Anonymous employee JCPenney Employee Review

4.0
Mar 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your coworkers feel like family. Chance for incentives as hourly workers through pushing credit. Generous discount (as long as you use a JCP card or cash). There's a 401(k) (and now a Roth 401(k)!) that's available to part-time and full-time employees. There is certainly a new energy of "get things done!" circulating in the company. The new CEO believes in rounding out skills in every worker, meaning there's a greater focus on personal growth and job mobility.

Cons

We're still going through some changes to navigate us into better positioning for the online market, and changes come with some growing pains. Some systems to complete jobs are old and clunky, while others have been "streamlined" into being nearly useless. A long-term, dedicated consumer base means that a lot of older customers don't like the changes, and may take it out on workers. Hours can be volatile for part-time associates. Like most retailers, there are pockets of associates who don't take their jobs seriously and can greatly hinder your ability to perform.

Explore other reviews about JCPenney

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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