employer cover photo
employer logo
employer logo

Jack Henry & Associates

Engaged Employer

Honest Review - The glory days are over for JHA - Software Engineer Jack Henry & Associates Employee Review

2.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some intelligent employees (not management). If you are lucky you can work from home some. You get a laptop so you can work 24/7 from anywhere. If you invest, the company continues to break record profits quarter after quarter by keeping costs down.

Cons

Since all of the employees got an email pleading for reviews on glassdoor to boost the company reputation, I guess I should spend my evening doing so. They must realize it is getting harder to find skilled workers to come work here. Simply put, this company pays well below market average. If you decide to come work here, negotiate a good salary starting out or you will be stuck with a low salary the rest of your life here. If you ask for a promotion or inquire that you are not being paid for your skill set and performance, management does nothing. All promotions and favoritism are based purely off seniority of JHA years, not overall career experience. The annual review process takes 6 months from start to finish, and we still require self-appraisals. Although reminded that annual merit increases is optional for the company to give to employees, it barely covers the cost of living increases for inflation. Management here has no clue what is going on and is just a bunch of "my hands are tied" repeaters. You can never get an innovative idea to go anywhere, as we acquire companies rather that innovate. If you ask any tough questions to upper management, they say they will get back to you and you never hear a word. I am not sure who does our salary market analysis, but the evidence of high performers leaving and the struggle to hire skilled workers is enough to prove we do not pay well. Our strategy is to hire right out of college so we don't have to pay much. So if you are a college kid reading this you are in luck, apply now. Teams across the board are understaffed and management uses this strategy to keep costs low. This is how we can continue to beat profits quarter after quarter. They force employees to work longer hours to make up for hiring additional staff. We get reminded that we have the best benefits around, and that was true oh so 5 years ago. Times have changed and we have slipped a bit and other companies have caught up. They continue to use this response anytime they are asked why we pay so little. In summary, if you are a college kid or you don't care to get paid well or ever get promoted, JHA is a good place to work. You will learn a lot from the intelligent employees that have stuck around so far, and then you can use those skills in your career.

Explore other reviews about Jack Henry & Associates

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment is great Most employees are remote yet it feels like they push to unite employees even if it doesn't mean meeting in person Management here is very communicative and transparent about changes and initiatives Solid benefits and a very lucrative stock purchase program

Cons

The compensation could be better PTO is short but with 11 banking holidays its enough

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, work life balance, direct leadership is competent

Cons

Lean organization, process heavy, pay is lower than similar organizations in the industry

See reviews by: Helpful|Rating|Date|All