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Jack Henry & Associates

Engaged Employer

Typical financial software corporate overlords - Software Tester Jack Henry & Associates Employee Review

2.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent but used to be better. Health insurance change to UHC sucks. Covid response was good and allows remote work.

Cons

No work life balance, high stress, limited staffing. Upper management seems to think offering free financial counseling to employees gives them a pass over real salary increases versus the typical cost of living increase that is tied to performance reviews. Every year we are told we are going to hire more staff and it never happens. Get ready to do the work of 5 people if you want to work here.

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Jack Henry & Associates Response
4y
Thank you for your feedback. We agree that Jack Henry was able to quickly and efficiently make the transition to remote work in response to COVID-19 with minimal disruption. We will share your feedback on health insurance with our Total Rewards team for further review. Also, we do encourage work-life balance at Jack Henry and are proud to have several tools to help associates and leaders find the balance within their work. We understand we can always be better at communicating how to integrate balance when working remote. At Jack Henry, our priority is our people. We will continue to share guidance with leaders across the organization about how important self-care and burnout prevention are to help maintain a healthy organization. Thank you again for your candor.

Explore other reviews about Jack Henry & Associates

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment is great Most employees are remote yet it feels like they push to unite employees even if it doesn't mean meeting in person Management here is very communicative and transparent about changes and initiatives Solid benefits and a very lucrative stock purchase program

Cons

The compensation could be better PTO is short but with 11 banking holidays its enough

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, work life balance, direct leadership is competent

Cons

Lean organization, process heavy, pay is lower than similar organizations in the industry

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