Once hopeful, now exhausted - Anonymous employee Jamf Employee Review

1. Is this really a long-term strategy or just a desperate quick fix? The biggest challenge is what someone in a previous review described as strategic whiplash. A few senior Sales and Product team members come up with new go-to-market strategies and then everyone has to get behind it and drop everything they're doing. No research, no customer validation, no partner validation. Everyone has to go full speed ahead until the many gaps in the strategy come to light, which supporting teams like Sales and Customer Success have to absorb. Partners are frustrated of the constant changes and that in a time when we rely on them more than ever. It's messy and more than anything we're tired. We want it to work because we care about Jamf but we're set up for failure. Will the work you're putting in now still be relevant in 6 months? Maybe, but you can't know for sure. This is draining and demotivating and can be felt in the entire company. 2. Is the senior leadership team experienced enough? In challenging times, leadership has simply not shown up as empathetic, strategic leaders with a clear vision. When questioned, they fumble and deflect, which is hurtful to the many Jamfs who deeply care – and at this point care too much – about Jamf and its people. 3. Product declining Features are launched incomplete and buggy. Customer feedback is cherry-picked.