Difficult culture of complacency and mistrust - Anonymous employee Jesta Employee Review

2.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most employees are collaborative and supportive and the organization's software has strong potential for future modernization.

Cons

Leadership and long serving staff have been there for 20 years. Experience is valuable but initiatives presented as innovation do not translate into meaningful improvements. Business processes are outdated. Reluctance to share knowledge which may stem from concern about job security. Organization relies on heavily on external hiring and interns but provides almost no mentorship and development opportunities. Career advancement limited to online courses in off time to remain competitive. Monitoring of employee activity using software that tracks computer usage and hourly office attendance. Equipment to support hybrid work is limited, laptops but no standard ergonomic equipment like monitor, keyboard or mouse even though working remotely 60% of the time. Remote work policy are being changed. Compensation does not meet with market conditions and the benefits package are limited compared to similar organizations. Approach to improving a difficult culture of complacency and mistrust are catered lunches when systemic change from the top is needed.

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Jesta Response
1w
Thank you for taking the time to share such detailed feedback. We're glad to hear that you found your colleagues collaborative and supportive, and that you recognize the long-term potential of our products. We appreciate you sharing your perspective. Building a strong culture, investing in our people, modernizing how we work, and creating opportunities for growth are key priorities for us. While experiences and perspectives can vary, feedback such as yours is an important part of helping us continually strengthen our organization and the employee experience. Thank you again for your feedback and for the contributions you made during your time at Jesta. We wish you all the best in your future endeavors.

Explore other reviews about Jesta

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to hone your craft and to learn new skills Learning is promoted and very good learning tools are provided People are very friendly, knowledgeable, and supportive Diverse culture Salaries are very competitive and comparable to market rates

Cons

Not being able to take vacation for a whole year

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Jesta Response
1y
Thank you for sharing your experience! We're glad to hear you’re finding Jesta a great place to sharpen your skills, enjoy supportive teammates, and benefit from competitive pay. We appreciate you flagging the vacation policy, we’ll definitely be reviewing our approach on this. In the meanwhile, we do have alternative plans and methods to ensure team members can recharge throughout the year. Please feel free to touch base with your manager or HR to discuss any immediate time‑off needs. Thanks again for your feedback and for being part of our US team!
1.0
Aug 29, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some very nice people Any "corp culture" is only due to the employees MAKING it happen, not due to company setting the tone or participating

Cons

Poor leadership team No vision - no pun intended No flex time, remote working, they track you to the minute! No investment in products it just continues...

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