Does Jewelers Mutual Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Jewelers Mutual Group employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jewelers Mutual Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Jewelers Mutual Group?

73% of Jewelers Mutual Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jewelers Mutual Group 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Jewelers Mutual Group?

Customer Service Representative (3) , Data Scientist (2) , Developer (2) , Director (2) , Management (2) , Marketing Coordinator (2) , Sales (2) , Underwriting Assistant (2)

What are the pros of working at Jewelers Mutual Group according to real employee reviews?

"The benefits are great." ((in 13 reviews)); "They have a great culture." ((in 7 reviews)); "Coworkers are nice and helpful" ((in 6 reviews)); "Beautiful campus with on" ((in 5 reviews)); "Good work/life balance" ((in 5 reviews))

What are the cons of working at Jewelers Mutual Group according to real employee reviews?

"org and let go many management or VP/SVP positions with limited explanation other than “streamlining the business to be more efficient and achieve goals”" ((in 7 reviews)); "Senior leadership is pushing the company to grow so fast yet failing to realize it makes the company get in its own way." ((in 7 reviews)); "Upper Management runs unchecked due to poor governance" ((in 5 reviews)); "We have dozens of teams with no cooperation or coordination, 200 different projects being 'championed' by 20 different managers or directors." ((in 4 reviews)); "Substandard pay for local area, abysmal morale in CL and PL, management is dismissive, out of touch, and micromanages" ((in 2 reviews))

What are the top reviewed Jewelers Mutual Group locations?

Neenah , Dallas , Appleton , Miami , Saint Louis , Shiocton , Charlotte , Boston

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Jewelers Mutual Group reviews

Management - Management Jewelers Mutual Group Employee Review

2.0

Jul 12, 2017

Management

Recommend

CEO approval

Business Outlook

Pros

Great industry, committed employees, agents, company history. Company was a partner to the jewelry industry(was). The former CEO had high level of integrity. Their underwriters are some of the best in the industry. Their personal lines jewelry policy is a good value.

Cons

New CEO and NEW management do not value mutuality, staff, doing the right thing. Turnover is high. New leadership has questionable integrity. Lies continuously to there agents. Sees their agents as an expense, not a valued partner.

Jewelers Mutual Group Response

Thank you for taking the time to review your experience with JM. We appreciate you sharing your thoughts and opinions. We acknowledge the culture is changing and our new leaders are positioning JM for the next 100 years. We are experiencing record breaking growth and exploring new markets. When a company undergoes transformation like this we also recognize that these changes are not always the best fit for everyone. However, we are excited to see what the future holds and look forward to continuing to provide the best customer and employee experience we can.

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5.0

Jun 2, 2026

Hr business partner

Recommend

CEO approval

Business Outlook

Pros

A strong company with a long history of success. Jewelers Mutual is full of curious and collaborative people that want to see others and the company succeed. I have never been part of such a supportive organization.

Cons

Fast moving company so sometimes it would be beneficial if we slowed down.

2.0

Jul 8, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits like 401k match and a decent amount of PTO

Cons

Career advancement and compensation reviews appear to be extremely limited, even when employees take on substantially expanded responsibilities and perform work well beyond their original job descriptions. Managers who attempt to advocate for title changes or salary adjustments face significant resistance, making meaningful discussions about employee growth difficult to have. While the same people keep getting promoted.

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Jobs at Jewelers Mutual Group

Director, Policy Administration Solutions

Jeweler Solutions Manager

Sr. Network Engineer, Team Lead

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Jewelers Mutual Group

Management - Management Jewelers Mutual Group Employee Review

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