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Jewelers Mutual Group

Engaged Employer

Jewelers Mutual Group reviews

3.9

73% would recommend to a friend

(114 total reviews)

Scott Murphy

92% approve of CEO

83% positive business outlook

Jewelers Mutual Group has an employee rating of 3.9 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jewelers Mutual Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

114 reviews
1.0
Oct 6, 2021

Toxic To The Core

Recommend
CEO approval
Business Outlook

Pros

A job gives you standard benefits for the area (insurance, dental, vision, retirement, paid time off).

Cons

It's the company you read about in a book as an example of bad culture, high turnover, and low engagement. Incredibly toxic culture with constant fault-finding and micromanagement. The directors don't trust the managers, the managers don't trust the employees, and the employees don't trust each other. No chance at a work-life balance, constant nights and weekends, leadership won't think you are 'busy' until you are logging 60 hours a week in the time tracker. We have dozens of teams with no cooperation or coordination, 200 different projects being 'championed' by 20 different managers or directors. Everything is done in a crunch, teams have to bring in their own contractors on the side because the business can't or won't support a director's latest 'initiative'. Insane amounts of technical debt, cutting corners for deadlines, project management is lacking, incomplete projects are delayed or canceled. The company laid off a bunch of the full time employees for being unproductive, replaced with contractors, the contractors are just as unproductive because the lack of leadership is the real problem. We lost two full teams of developers to the constant turnover but never backfilled ... now we have software platforms with no day-to-day support. The board of directors took a 'big step' by telling us to stop any projects that don't fall into categories of new technology, better controls, or business growth ... every project falls into one of the categories so it didn't change a thing.

1.0
Aug 12, 2017

CULT-ure!

Recommend
CEO approval
Business Outlook

Pros

JM offers great benefits. Health, dental, vision, along with perks like salvage jewelry sales and a cafe so you don't have to leave to grab lunch.

Cons

CULT-ure!! Ever wondered what it was like to be a Mooney or live in Jonestown? (google it millenials) After close to a year there, I was terminated because my manager heard from a co-worker (who I helped get hired - mistake) that I was interviewing to own my own insurance agency. Upon learning this, I was given an assignment to write down my thoughts on why I deserved to keep my job, then presented it to my boss, who graded it. He considered me interviewing at other companies a betrayal. This was entirely unacceptable, because it ran counter to the group think that there was nothing better than JM. Officially, it was labeled "Lack of Commitment" Lessons: stay in your box. Don't turn your back, or there will be a knife in it. Most of all, if everyone claps for an idea, don't dare suggest anything else.

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Jewelers Mutual Group Response
8y
Thank you for taking the time to review your experience with JM. We appreciate you sharing your thoughts and opinions.
2.0
Aug 10, 2021

Good Ol' Boys Club

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company is solid financially in short-term and long-term. - You will likely get a good bonus every year, but know the executives/VPs are getting bonuses that are 5 times your pay.

Cons

There is certainly a good ol' boys club with VPs and Executives. If you disagree or challenge the status quo, you will be shoved out. Some directors and upper management use buzzwords and are praised/rewarded, but in actuality, they are clueless about the areas they are managing. Company preaches about their "excellent" benefits, making employees scared to leave; however, after leaving former employees realize the benefits are average and there is terrible work-life balance. Employees are expected to log-on to work during paid time off. There is a lot of talk about innovation, but this company is slow to change and adapt to knew technology. This is because all of the bureaucracy up top.

Viewing 1 - 3 of 114 Reviews

Glassdoor has 126 Jewelers Mutual Group reviews submitted anonymously by Jewelers Mutual Group employees. Read employee reviews and ratings on Glassdoor to decide if Jewelers Mutual Group is right for you.