Seemed like a great company, but quickly went downhill - Territory Manager Johnstone Supply Employee Review

1.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn about HVAC if you ask questions! Johnestone Supply is a coop with locations in several markets owned by different people. Goal-oriented environment.

Cons

Commission plan is a joke. No one could properly explain it, so it feels as if getting commission is a game you have to play, moving accounts in and out of your territory to make it work for you. No other company I have worked for made it this difficult to get commission. Management can and has decided to take commission away from sales reps. As a territory manager , you have very little freedom to make decisions for your customers. Read your non-disclosure carefully before you decide to come on board. My insurance was cancelled (according to AETNA) before the month was up, and then the company lied to me about it. They did reinstate it afterwards, but I had to pay for my appointment in order to be seen that day. So many Meetings for the Sales team- There is a 7 AM Mandatory Monday meeting and a Friday 3:30 PM Mandatory Meeting. These meetings could have been short emails! I felt like every ounce of determination I had was sucked up and spit out as not good enough.

Explore other reviews about Johnstone Supply

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, moderate-heavy workload, friendly customers, great benefits, great pay

Cons

None that I found in my time there.

3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and decent benefit options.

Cons

Upper management and HR dont seem to be in touch with the employees.

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