Pros
Most coworkers are friendly and helpful and willing to share insight to make things better
Cons
Owners are horrendous towards treatment of their employees bordering on abusive(verbally and emotionally) Micromanagement and blatant unwillingness to change or evolve business strategies is a key trait for upper management. Most senior management has been with the company so long they don't know any different on how other companies have adapted and change over time to stay relevant so they continue with the same ole same ole happily. The push for Frontline to do "more" is only made harder by the companies unwillingness to better themselves. Pay is on low end compared to other companies in similar roles. When asking about pay or commission structures your quickly met with "of you can find better then leave". Upper management decisions are made as a very reactive, off the cuff view point often causing bigger ripples in the company that are put on Frontline to deal with with no direction or explanation on correct procedure. When dealing with the pandemic the owner's reaction to safety is "all you have to do is wash your hands" "it's just the flu" Vacation is highly frowned upon taking to the point employees fear requesting it for any length of time longer than 2 days.