Unprofessional HR team and Incompetent sales team - Anonymous employee Kaseya Employee Review

1.0
Sep 27, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Market leader and they have been able to sustain the position only due to a string of M&A's.

Cons

1) The sales team in Bangalore is still using the BANT framework, it is 2019 and they still feel the budget should come first in the ultra-competitive day and age. I had complete knowledge of BANT but i still played along trying to understand the manager's competency level and my god are they bad. Sincere advice to the US team, Kaseya's sales team in Bangalore is inefficient and their understanding of customers is 2010's. 2) The HR team never bothers to get back to the candidates, they are all over you when the feel your profile suits the position but later it is all downhill. HR is a critical arm of an organization that can reinforce employees, candidates position in the company but Kaseya's team is one of the most unprofessional teams I have ever come across.

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Kaseya Response
6y
It’s unfortunate that you didn’t have a great experience at Kaseya. We’re always open to listening to new ideas and processes - our doors/desks are always open for suggestions. Thanks for your feedback and we hope you enjoy your new role.

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Pros

great company and vision for the future

Cons

lack of stability in terms of compensation

5.0
Mar 23, 2026
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CEO approval
Business Outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

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Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
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