Training / Onboarding and daily life - Account Manager Kaseya Employee Review

5.0
Feb 25, 2020
Recommend
CEO approval
Business Outlook

Pros

This is hands down the best training experience I have ever had. From the first day, I was fully engaged and learning more about IT than I ever thought I could. It is very interactive with little to no dull moments. I went from knowing very little about IT and the MSP industry to a knowledgeable account manager with respectable business acumen in a very short time. The managers and executives are very involved in your development. The head of training/onboarding at Kaseya deserves much praise for the program he has built. Once you get started you can expect to be busy but you will have a team and manager to back you up. Kaseya sells very good products and has many resources at your disposal. Highly recommended to anyone interested in sales or account management.

Cons

Could use a little more ongoing training or an extended training period in the beginning.

Explore other reviews about Kaseya

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

great company and vision for the future

Cons

lack of stability in terms of compensation

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

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Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
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