Learning opportunity remains, but leadership is lacking - Anonymous employee KnowBe4 Employee Review

2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Cons

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

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KnowBe4 Response
19h
Thank you for sharing. We’re focused on improving leadership communication across the company. If you have specific details, please reach out to peopleops@knowbe4.com.

Explore other reviews about KnowBe4

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture & Leadership: The office boasts a vibrant, positive atmosphere with great daily perks. Sales leadership and the broader team are incredibly supportive. Micromanagement is at an all time low, allowing for high autonomy. Executive Vision: Executive leadership is actively driving strategic growth and scaling operations, balancing ambitious business targets with employee satisfaction and well-being. Work-Life Balance & Environment: The hybrid work schedule provides excellent flexibility, and the company maintains a strong, respectable reputation within the industry. Great PTO plan! Tools & Ownership: Sales professionals are equipped with modern enablement tools and enjoy full ownership over the entire sales cycle. Career Progression: There are clear pathways for internal advancement, offering a genuine opportunity to maximize the current pay plan. Benefits: Solid foundational benefits, including company-covered base health insurance. Compensation Structure: While the current base salary and commission structures are competitive and offer good earning potential, there is room for ongoing optimization to ensure they remain market-leading.

Cons

We move fast, we are radically self so if you cannot roll with the punches to win the belt at the end, this isn't the place for you!

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KnowBe4 Response
19h
We’re so glad you can see the professional growth we work to provide for all our Knowsters. Your success is a top priority! 🧡
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

5
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KnowBe4 Response
19h
Thank you for sharing. We’re focused on improving leadership transparency and communication across the company. If you have specific details please reach out to peopleops@knowbe4.com.
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