KnowBe4 Sales Development Representative (SDR) reviews

3.9

64% would recommend to a friend

(23 total reviews)
avatar

Bryan Palma

35% approve of CEO

64% positive business outlook

Sales Development Representative (SDR) employees have rated KnowBe4 with 3.9 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Sales Development Representative (SDR) professionals have a good working experience there. KnowBe4 is rated in line with the average (within 1 standard deviation) by Sales Development Representative (SDR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

23 reviews
1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Snacks in the break room

Cons

it was okay when I started. But then we got a new CEO and everything went downhill. Mass exodus started occurring due to things such as RTO and the pay being WAY below market average. It’s crazy that they spent so much money at the Blackhat convention wrapping taxis to take people around….. yet claim to have no budget for simple things we ask for such as a small salary increase. On top of that they are opening a brand new office in DC and I bet it’s because that’s where Bryan resides. KnowBe4 joined forces with another company who is based in NYC and they treat those SDRs and employees better than ours and give more recognition - how is that fair?? I also heard that they got rid of the 30 mile radius rule for those that live far, so that they don’t have to come in the office 4 days a week. They must want more people to quit! The recent 5 star reviews that have been left are DEFINITELY a lie

3.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Very accommodating with personal time, work life balance, and work events. Big emphasis on the maintenance of company culture and morale (sorta). Unlimited PTO is real and great. They do tuition reimbursement which is very nice. Snacks in the breakroom are bumpin'

Cons

The training was lackluster and the difference between the training phase and actually working on the floor was pretty stark. Commission is lackluster and not industry standard No emphasis on further development of the individual employee for the role they are in. Below industry standard pay that was consistently swept under the rug when brought up to both CEOs (you read that right, more on that later) in AMA question sessions. Change to return to office policies that didn't need to be made for any other reason than the equity of the building. Long story short; the original big boss took out a "loan" of sorts that isn't being repaid in a timely enough fashion, ultimately leading to his ousting from his own company to bring in a boss more seasoned to eliminate said deficit at the expense of morale, company vision, and any independent financial gain for those in his employ. Made to feel like a robot with a broken go to market strategy that stretches the borders of credulity to the point of snapping. Mass exodus's ensue with no recourse. Slash and burn, belt tightening, eerily pump-and-dump-feeling tactics that just don't foster cheery sentiments to those driving there everyday.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 1,583 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.