corporate needs to get it together - Customer Service Representative (CSR) Kohl's Employee Review

3.0
Nov 4, 2023
Recommend
CEO approval
Business Outlook

Pros

store level management and associates are overall great. would recommend for flexibility of scheduling.

Cons

corporate has their heads up their butts, making it difficult for store level management and employees to accomplish anything. pay could be better, too

Explore other reviews about Kohl's

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, flexible schedule, easy job

Cons

Poor corporate communication, lots of redoing areas because a college kid at corporate decided we should

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture at Kohl's is very inclusive and specifically within the DS organization there is a lot of collaboration of ideas. Depending on your team you will have more of an hands on approach, some days feeling closer to an applied scientist than a data scientist.

Cons

Disconnect between priorities with leadership roles. Salary is not competitive, opportunities for promotions are limited regardless of your deemed performance by your direct manager.

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