Mixed experience with layoffs and unclear direction - Account Manager Kore.ai Employee Review

1.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Ok overall but persistent layoffs

Cons

Moving direction aking it difficlut to understand.

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Kore.ai Response
2mo
Thank you for your candid feedback regarding the pressures we face in the current market. We understand that these factors can create a challenging environment at times. We are committed to open communication & continuous improvement. We encourage you to continue sharing your feedback and ideas with your manager or HR. We believe that by working together, we can navigate these challenges effectively and achieve our collective goals. We understand your concerns and encourage you to engage directly with your manager to address any issues you may be facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for your dedication, hard work, and commitment to Kore ai. We are confident that together, we can thrive in this competitive environment.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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