Kore.ai reviews

3.3

58% would recommend to a friend

(334 total reviews)

Raj Koneru

65% approve of CEO

46% positive business outlook

Kore.ai has an employee rating of 3.3 out of 5 stars, based on 334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kore.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

334 reviews
4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good to be there alwYs

Cons

Betrr re r salary structure as always

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Kore.ai Response
1mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience and are glad to learn that you enjoy our company vision purpose and technologies. We are growing rapidly and are dedicated to always improving our benefits package, which includes compensation and expanded benefit offerings. If you’d like to provide further feedback please email me at Kristi.Grassley@kore.com Thank you for everything you have done at our company, we sincerely appreciate it!
3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues and flexible working hours

Cons

Poor Management , office politics, work life balance depends on the team

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Kore.ai Response
3d
Thank you for taking the time to share your feedback and for your continued contributions to Kore.ai. We're glad to hear that you value your colleagues and the flexibility you have experienced. We also appreciate you sharing your perspective regarding management and team experiences. At Kore.ai, we are committed to fair and merit-based practices. We encourage open communication between employees and managers. Your feedback is noted and appreciated. If you would like to discuss your concerns further, please feel free to reach out to sarada.kandanur@kore.com Thank you again for sharing your feedback.
1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Seemingly impossible to get fired for underperformance

Cons

They've missed payroll multiple times. The organization is a revolving door, up to the c-level. Outsourced their professional services and have terrible deployment record. Outsourced all their top of funnel sales. Do not hold anyone accountable for reaching sales metrics. Volatile CEO who berates anyone who disagrees with him and surrounds himself with sycophants. Subpar product. Generic marketing copy that is all clearly AI-generated. Poor pay structure.

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Kore.ai Response
1w
Thank you for sharing your feedback regarding your experience with our company. We take all employee concerns seriously, particularly those involving operational standards, leadership culture, and our compensation structures. While we cannot comment on specific internal operations or confidential personnel matters, we want to assure our current and future team members that we are deeply committed to maintaining a stable, professional, and supportive work environment. This includes adhering strictly to our financial obligations to our staff and fostering a workplace culture rooted in mutual respect, accountability, and open dialogue. We are continuously evaluating our organizational structures, vendor partnerships, and go-to-market strategies to improve our product quality and better support our teams. Your insights highlight areas where we must remain vigilant as we grow and refine our processes. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
Viewing 1 - 3 of 334 Reviews

Glassdoor has 360 Kore.ai reviews submitted anonymously by Kore.ai employees. Read employee reviews and ratings on Glassdoor to decide if Kore.ai is right for you.