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Kore.ai

Engaged Employer

Kore.ai reviews

Replaceable Tech overshadowed by toxic leadership - VP, Customer Success Kore.ai Employee Review

3.0
Jun 16, 2026
Vp, customer success
Recommend
CEO approval
Business Outlook

Pros

Technology is improving - based entirely on Claude Code.

Cons

The leadership is very toxic. Low trust environment/culture.

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Kore.ai Response
4w
Thank you for taking the time to share your feedback. We are deeply concerned to hear your perspective on our leadership and company culture. We take allegations of toxic leadership very seriously as maintaining a supportive, high-trust environment is incredibly important to us. Your feedback has been shared with our executive leadership team as part of our ongoing efforts to improve our workplace culture. As a current employee, we would appreciate the opportunity to learn more about your specific experience. Please reach out to sarah.brooks@kore.com for a confidential discussion. Thank you again for your candor and we look forward to hearing from you.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Marketing manager
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Customer success manager
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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