Dedicated team struggles with ineffective leadership and practices - Marketing Kore.ai Employee Review

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some dedicated folks, people want the company to succeed.

Cons

Leadership team are Yes Men to the CEO. Have high expectations of campaign performance with limited budgets, tight turn around times, and ever changing product services and offerings that prevented actual market awareness and penetration. Avoided good practice digital marketing in favor for treating every contact as a lead and having BDRs contact them with poor, generalized messaging. Board mandated RIFs are done without leadership input.

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Kore.ai Response
1w
Thank you for taking the time to share your feedback. We take all reviews seriously and appreciate the insight into where we can improve our internal processes, alignment, and strategic execution. We are sorry to hear that your experience felt constrained by tight timelines, budget limitations, and shifts in our product offerings. Fast-paced environments and evolving product landscapes can absolutely create challenges for marketing execution and market penetration. Regarding your comments on our go-to-market strategy and organizational changes, we recognize how critical clear communication and modern marketing best practices are to team morale and overall growth. While macro-economic shifts and organizational restructuring are sometimes necessary to ensure long-term stability, we understand the impact these decisions have on our teams and are continuously working to improve transparency and collaboration across all levels of leadership. We wish you the very best in your next professional chapter and thank you again for your constructive feedback as we work to build a better workplace.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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