Sinking Ship - Anonymous employee Kore.ai Employee Review

1.0
May 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much. Benefits are not awful. Great idea if product could work and do what the competition is doing or working on.

Cons

Very unstable. 3 yrs of developing product and as of 6 weeks ago no sales. Problems with very buggy and unstable product. Company doesn't know how to sell it and after the entire sales teams, inside and outside, drew blanks most of sales were laid off. No systematic development of designing a sales methodology, didn't take advantage of trying different approaches when they had a sales team that could have been broken into different sales teams to try different ways of selling.. Basically left to the sales teams to try to figure out how. No sense of we are in this together, and no reality check, most of what the product is supposed to do doesn't work and can't be demoed.Claims of how unique and special the product is with little to back it up while our competition continues to grow and innovate and actually works.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

avatar
Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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