Ignore the obvious bots -instability and poor management - Anonymous employee Kore.ai Employee Review

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seemingly impossible to get fired for underperformance

Cons

They've missed payroll multiple times. The organization is a revolving door, up to the c-level. Outsourced their professional services and have terrible deployment record. Outsourced all their top of funnel sales. Do not hold anyone accountable for reaching sales metrics. Volatile CEO who berates anyone who disagrees with him and surrounds himself with sycophants. Subpar product. Generic marketing copy that is all clearly AI-generated. Poor pay structure.

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Kore.ai Response
1w
Thank you for sharing your feedback regarding your experience with our company. We take all employee concerns seriously, particularly those involving operational standards, leadership culture, and our compensation structures. While we cannot comment on specific internal operations or confidential personnel matters, we want to assure our current and future team members that we are deeply committed to maintaining a stable, professional, and supportive work environment. This includes adhering strictly to our financial obligations to our staff and fostering a workplace culture rooted in mutual respect, accountability, and open dialogue. We are continuously evaluating our organizational structures, vendor partnerships, and go-to-market strategies to improve our product quality and better support our teams. Your insights highlight areas where we must remain vigilant as we grow and refine our processes. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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