A House Divided - Anonymous employee Kore.ai Employee Review

1.0
Jun 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I actually worked with some great people who were professional, nice, and experts in their field.

Cons

The problem lies in not letting the people they hired utilize the best of their ability. It seems like there are a lot of politics and managers with their opinions getting too much say in issues that are not their expertise. The company seems very divided with core issues and how to proceed, down to minor problems. Be prepared to change or redo your entire workflow at a moments notice, then micromanaged until you feel like a robot. The product itself undergoes many abrupt changes. I'm not sure what's going on with the code structure, but the engineers seem to be constantly building and mostly breaking things. This company cannot survive without a good product. The idea is good, but the execution is horrible.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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