Run don’t walk away - Director Kore.ai Employee Review

1.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Not many, it’s hard to find any and be positive, I tried the whole time I was there

Cons

Run. The CEO is not a nice person. The elephant has two mouths. They do not care about their people and they are very unprofessional at the exec level. What does it say when some people leave a company without a parachute, no job in hand and no severance but they are super happy to not have to work at Kore. They tagline “it’s not my job” - there is only a two handful groups of people willing to help you, it takes forever to get anything done and I’ve seen too many customers lied to; very disheartening that you can’t follow through with what you say you’re going to do for customers. Your integrity and soul goes out the window. The tech is supposed to be what makes this place worth it, but there are many other options out there that are solid today. They had a competitive advantage but every month they fall behind.

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Kore.ai Response
1y
We're sorry to hear that you were unable to identify anything positive about your time with us. We appreciate your candid feedback and take your concerns seriously. At Kore.ai, we value open communication and are committed to continuous improvement as a global growing, evolving company. While we may not agree with all the comments, we do take this feedback seriously and will review areas we can improve upon. We are committed to being a supportive global workplace for all. We have doubled in staff size globally over the last 3 years, which is an exciting accomplishment. While this amount of change can be thrilling, we also understand it can also be stressful to some individuals and may not be a cultural fit for all. We wish you the best in your career.

Explore other reviews about Kore.ai

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
1mo
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

strong pay, good benefits, building great relationships internally and with our customers, product has improved quite a bit over the years.

Cons

Lot's of yes men surrounding leadership, everything turns into a blame game when something goes wrong, always unsure of job security, Leadership is disjointed and rarely on the same page about things. If you don't know the answer to a question leadership has for you, buckle up for getting roasted about not doing your job. Delivery issues plague the org. Also expect to work at any hour for last minute requests internally.

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Kore.ai Response
1w
Thank you for taking the time to write this review. We are always reviewing our operations and working on ways to improve the company. We appreciate the value you see in our compensation, benefits & product offerings. As a current employee, we sincerely invite you to work with us to be part of the solution. Your active participation and contribution are essential to our continued success. We encourage you to engage directly with your manager or HR to address the concerns you are facing. Open dialogue is crucial in fostering a positive work environment where we can collectively ensure your success and growth within the Kore.ai family. Thank you for being a part of Kore.ai, and we look forward to working together to realize our shared goals.
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