Pros
- Clear training programs for the majority of the systems, despite these systems needing some serious upgrades. I did not feel pressured to know how to do everything on my own right away and had a lot of support from my team, but I know this was not the experience for all new associates. - Kind and hard-working colleagues, always felt like there was someone who could answer my questions and was reassured that my mistakes could be easily fixed. - Firm work-life balance for hourly associates, was never expected to check my email/Teams on a weekend or vacation.
Cons
- Low pay for the amount of work and skills expected. - Archaic systems and processes; so much copying/pasting, repetitive forms, troubleshooting, and waiting for ancient systems to load. - No opportunity for overtime pay as an hourly associate, even when there's still work to do past the firm 40 hours per week. Many associates end up working off the clock on Fridays to finish their tasks before officially logging off for the week. - Salaried associates often work very long hours and sometimes have to catch up on the weekends in order to meet upper management's expectations. - While great that assistant manager roles are given to new college grads, they're immediately given a ton of responsibilities despite having no experience or training, so admin assistants end up picking up the slack and doing tasks out of their job description/pay grade.