High pay and employee discount overshadowed by poor management - Anonymous employee Kroger Employee Review

1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be a really good company to work for... - employee discount - 8 hours a day maximum - 4 hours a day minimum - High pay - part of a union but they aren't great

Cons

- Low hours - Never in your department, always pulled to help out front end and pick up department - High turn over rate - High burnout - Too much drama and people testing the waters on what they can and can't get away with - Our union sucks, they don't do anything, can't even guarantee u will get ur job back if u get fired - Customer abuse and not enough protection against it - No security, company believes in promoting bad customer behavior by giving them whatever they want for free - Too many expectations and not enough help to accomplish it - Management changes ur schedule without ur knowledge or consent - They call u in on ur days off, lying about what shift they need u and what department it's in - They allow sketchy people to work there - Management stands around too much, barking orders instead of being a leader by stepping in to help - If u work or help in pick up, ur forced to stay after ur shift was supposed to end - They have u work off the clock without pay - Won't allow u to call off in a snow storm unless it's a level 3... So if u live in an area where they procrastinate to call snow levels like I do, all ur call offs will count against u - Call off point system that has massive flaws and loopholes - Good employees get treated like garbage. Good work goes unnoticed, thanked or recognized - If a customer has it out for u and tries to fight u on the sales floor, u will get fired on the spot regardless if u didn't engage and the union can't help u. - Company and management values customers over employees (I've heard them say this too)

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

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