It was okay, management/ corporate is the problem - Patient Care Technician Kroger Employee Review

2.0
Jan 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Days off during the week, but did have to work 12 hour shifts. Loved the nurse practioner - you become really close to them because it's just you two all day together so you HAVE to get a long with your NP if not it's gonna be a long dragging day. If you request with time your PTO days most likely get accepted I think the whole time I worked they denied like 2-3 days I think and I request a lot of time off. It just depends because so many people are starting to leave, BUT they do have a lot of PRN (as needed) employees who they put in your clinic the days you request off.

Cons

I liked the old CEO mike stoll, but once he left I think in 2015 everything went down! For employees, for the company they are obviously making a lot more money and really trying everything they can to take every penny then can. It's all about the numbers. You are never backed up from management as you can see in every review, management is the main problem everyone has and it's true. You also have to have TOUGH skin working here, patients talk to you however they want to and are so rude.(some are nice.) They get mad at YOU if they have a balance/don't accept insurance but offering them to pay $89 dollars for visit. The patients are what pushed me over board, I can deal with the management but sad part is the management does not have your back, we get there are people who are having bad days/ not feeling good we get it but I want to be treated as an adult not a dog. Some patients would throw their cards at me and they can get nasty. If you're nasty back expect a call or face to face conversation from one of the managements. One last thing to add, is that $12 an hour may sound good at first but just wait till you start working it's not worth $12 an hour with the stuff you have to put up with from patients/ all the other duties that your responsible for. THINK good about it. me and a lot of other people I've talked to who worked with me, we would all have trouble sleeping the night before just from thinking about work. Working there has given me tough skin but also a lot of anxiety!!! If you're someone shy and quiet not like to talk or be under stress this isn't the job for you.

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Pros

Great people and frequent raises

Cons

The hours and scheduling were tough at times

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May 25, 2026
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Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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