Very abusive and threaten your job constantly - Customer Service (Email) Kroger Employee Review

1.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Was the worst experience I have ever had in a job

Cons

They are abuseive in training by threatening your job if you fail. Clapping and humiliation if you are late from break or work. Very low wages. Pushing to put you on the phones when you are not ready Pushing you to do a job( phones) and was hired for email Customer service Bulling your employees and making fun of them. Lunch time sucks (only 30 minutes) Training if awefull in that you have one trainer to 5 or more people so,no one on one time to try to develop any skills. Trainer plainly stated that they did not care about you or customers.

Explore other reviews about Kroger

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

No cons but all supper

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

See reviews by: Helpful|Rating|Date|All