The store itself isn't bad, but the customers will get to you - Cashier Kroger Employee Review

3.0
Oct 14, 2012
Recommend
CEO approval
Business Outlook

Pros

For the most part, they're flexible with scheduling.

Cons

Kroger spends SO much time bending over backwards to suck up to their customers that they've grown accustomed to being wined and dined ( At least my store). This causes customers to literally throw a fit when there isn't a bagger on a lane ("I have to bag my own grocceries? REALLY?") or if an item rings up higher than normal because they haven't presented their 'Plus' card yet ("UH excuse me, this rang up wrong, that means I get it for free now") The examples go on and on. The supervisors will swoop in the moment you begin a conversation during downtime (believe me, there is plenty of downtime in the middle of the week) and tell you to break it up and stand out on "cashier alert" (which consists entirely of standing at the end of your lane and waiting silently for a customer) Meanwhile, they stand in their 4-person huddle and laugh and joke all day, regardless of how busy we are, and regardless of the fact that we could actually use their help on the floor. The will constantly change the schedule without telling you, and then punish you when you don't show up for the correct shift.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool management they were supportive

Cons

Long hours and mediocre pay

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little contact with customers. Night premium. Small discount on store brand items.

Cons

Extremely low pay. Insurance isn't available until after your first year. Head store manager has no people skills, a very bad attitude and is blinded by personal ambition. This infects the entire store with a glum, sour tone. In general, clerks and associates have a very bad attitude.

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