Pros
The people are great, co-workers and customers. over three years i have had issues with two co-workers (not including management) and I love my regular customers!
Cons
Management tends to be abysmal, There is no communication between anyone. As much as i love my co-workers, no one communicates well with each other about previous issues, current issues, or solutions. Training is sink or swim. you get or three days to be able to learn how to run customer service, or self checkout and then they throw you to the wolves. Almost No one is fully knowledgeable in front end dynamics. corporate concerns themselves with forcing stores to up their numbers, with no actual support in order to do so. The pay is atrocious, after three years i am making 7.55 an hour, receiving maybe 28-32 hours a week, employee reviews are suppose to happen but management would rather give you the minimum pay bump every six months rather than just do the reviews. Altogether, Kroger is hard to work for, dealing with as many customers as i do on a daily business is not worth what i am payed, and i will be moving on to better things