Location makes or breaks the job - Floor Supervisor & Customer Service Kroger Employee Review

3.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

-Awesome co-workers especially for my age since I worked there during high school and early college. Nothing like being able to get along well. I got lucky in that regard since many people in my department were around my age. -Easy work. At least for me. Didn't put much effort into cashiering and always ended up as one of the best cashiers. Did bare minimum for supervising and always did well with quevision. -Tuition reimbursement. Covers up to $1,500 per semester for tuition. That somewhat made up for the awful pay (will get into that in the cons), -Continuity with long time customers.

Cons

-TERRIBLE pay. I was working as a supervisor and customer service rep and near the end of my 4 year tenure I made a whooping $7.80 an hour. Entry level baggers at Publix make more than that. Hell, damn near every employer pays more than that. The fact I was there for 4 years and ended at an hourly pay was bad enough, the fact that I was a "supervisor" getting paid like that is just hilarious. If I recall we got $.05 raises every 6 months. That is an utter disgrace. -No performance benefits. Maybe I shouldn't be complaining about this since I put in little effort and always was one of the, if not the best worker in the front end. But it would be nice if they ever paid extra to someone performing well. They always encouraged everyone to become a retail god (like most employers I'm sure) but didn't do anything to motivate workers other than making it something you should just do for the hell of it. Why is the dimwit cashier with a cashier score a lot worse than mine or a lazy supervisor getting paid the same rate I am (more if they've been there longer than me). -Pushing carts outside in the hot Georgia sun and getting 0 appreciation for it. Got a beautiful farmers tan to make $7.25 an hour. -Dumb customers.

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

See reviews by: Helpful|Rating|Date|All