Extreme mismanagement, high stress, low pay, unending workload, it does not improve - Pharmacy Technician Kroger Employee Review

1.0
Jul 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Being a pharmacy tech makes you socially appear more put together, even though the pay isn't better. Schedules can be mildly flexible. Kroger offers a medium value health insurance and other paid perks. Sometimes you get grocery vouchers for holidays.

Cons

If the store starts falling apart, the amount of time it takes to filter and train up employees to be useful means that you will not only have dead weight that will make you unable to do your job, but somehow be expected to train them while not being able to do your job. Usually in normal jobs, if someone needs training, hours are accordingly administered and the new person has a dedicated trainer, is sent to a slower store, or the store itself has enough flex that they can afford to train. Our store was not like that. Every single employee, from the oldest techs to the nearly as old lead and assistant pharmacists all quit over time. We were expected to function while we used our normal working hours while someone who wasn't qualified to even be a cashier barely handles a minimal amount of tasks. Over and over again. This is only my primary complaint. There was sanitation issues, laws were bent or broken regularly, they kept adding more work for techs to do when we couldn't even keep up the bare minimum of filling prescriptions. When your team is excellent and your store/area manager isn't focused entirely on metrics that they destroy the foundation of the business and make both the employees and customers constantly enraged, it CAN be good. Just expect to transfer if it's not, because if a store seems bad, it will not change.

Explore other reviews about Kroger

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy shifts and adequate break times

Cons

I have nothing bad to say

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

See reviews by: Helpful|Rating|Date|All