Kroger is pretty okay! - Customer Service Representative Kroger Employee Review

4.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Kroger is probably my 5th job in 7 years (going through school and moving), and the company is alright. My area is extremely supportive of the local union, and makes sure we get our pay and breaks. They're very accepting.

Cons

The only downside is the occasional employee, but management makes you feel heard.

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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