Toxic - Customer Service Representative (CSR) LANXESS Employee Review

1.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

pay and benefits were decent

Cons

Leadership behaviors negative on daily basis, Foul language used daily, Lack of sufficient training, Lack of professionalism. Leadership lacks skills to be effective leader, you will be walking on eggshells constantly. Total chaos. Workflow is through the roof and customers are angry due to inventory challenges. Leadership struggles with change of ownership and makes demeaning and derogatory statements along with gossiping of others. Steer clear of this toxic environment.

Explore other reviews about LANXESS

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great work place environment

Cons

The team could use more members

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

great company culture, fulfilling projects, great team to work with. I felt the work we did was meaningful.

Cons

very fast paced, sometimes get called on off hours for repeat issues

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