Lots of potential, poor culture and leadership - Anonymous employee Labelbox Employee Review

1.0
Jan 28, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most of the team are great to work with. They are smart people who care about what they do and want to do the job well - The daily work is satisfying with good customers and a problem space within AI that is challenging - Work environment is flexible and the company has supported fully remote for many years even before COVID - People at the company genuinely want to make it better, they work hard and want it to succeed despite opposition

Cons

- Exec team is distrustful and suspicious of employees especially CEO Manu. Brian is COO even though he is listed as CEO on glassdoor - Lots of micro-management. There are hourly pings in slack if things aren't moving at the breakneck speed CEO wants. What he wants changes daily and contradicts itself - People are fired and disappear without warning. One day they are there the next they don't show up to a meeting and you have no idea why - The company values are used against people to validate harassment, long hours, and firing anyone who disagrees with the methods and direction of management. In particular 'craftsmanship' which was so misused, it became an inside joke - Scapegoating happens often. There has to be a villain: either a person or a whole team that is the problem with little accountability or ownership of the problem at the leadership level

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Labelbox Response
5y
Thanks for the feedback - we’re happy to hear you found the work satisfying while recognizing the very hard problem we’re trying to solve within the industry. Yes, our team is fully distributed globally, so emails and slack messages may come in late into the night- as we encourage our team to work when they’re most creative and effective - and as a company which thrives on asynchronous communications, our team knows that no response is expected or required at night or on weekends. When people leave the team, either voluntarily or involuntarily, it’s either because this ultimately wasn’t the right fit for them, they weren’t meeting the high bar we set for ourselves, or have had ongoing performance issues. It’s company policy to not share details of departures with the entire company out of respect for each and every employee. We do take feedback seriously and follow up with action items from anonymous employee feedback. The founders are continually investing in their growth and leadership skills and realize no one is exempt from making mistakes and are always striving to grow and learn from our mistakes.

Explore other reviews about Labelbox

5.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Great culture, fun environment, always feel good about showing up to work.

Cons

Nothing was significantly bothersome here.

1.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with day to day. Some of the best folks I have ever met in my life. Genuinely smart, talented and driven. Legitimately the only thing that makes working there tolerable.

Cons

Where do I begin: 1) Management has no idea what they’re doing. Individuals in leadership positions have no idea what’s going on day to day and have really unrealistic expectations. 2) The culture is do what you’re told or get bad mouthed by individuals with some degree of power to the senior leadership. 3) They somehow attract amazing talent and have no idea on how to retain them. 10 people that have been absolutely essential in growth of the company’s revenue have left in the last 3 months and they have hired 1 replacement so far! the expectation is people who remain will pick up the remaining work. 4) No forward momentum or growth from research. The company is reactive as opposed to proactive. No ideation and investment in ideas that could lead to business growth. How is the division meant to succeed? 5) Middle management exists at its finest and its both a resource and a money sink. If everyone on the team can see it, its hard to understand why the senior leadership cannot.

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