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Lacuna Autism Services

Engaged Employer

Corporate ABA - Registered Behavioral Technician Lacuna Autism Services Employee Review

2.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

It is very easy to get a job at this company if you are personable.

Cons

It is a chain ABA company, upper management is not very involved with the clinic operations and therefore they have a lot of demands that do not match the reality of the clinic setting or what it is like to work with children on the spectrum. There is more push for data and billing insurance than quality care. There were also a lot of unsafe working conditions while children were present in the clinic and sessions were not cancelled in order to continue billing. The clinic also prioritizes billing in the sense that they have a history of continuing to employ BCBA's and upper management that have been reported to be abusive towards personnel and clients in order to keep clients and sessions available.

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Lacuna Autism Services Response
1y
We appreciate you taking the time to share your feedback about your experience at Lacuna. We are committed to providing a safe, supportive, and ethical environment for both our clients and our employees, and we take your concerns very seriously. We are particularly concerned about your claims regarding unsafe working conditions, prioritizing billing over quality care, and tolerating abusive behavior. We want to assure you that we have a zero-tolerance policy for any actions that jeopardize the safety and well-being of our clients and staff. We have addressed the issues with landlord non-compliance by taking direct action to ensure all facility factors are fixed and brought back to exceptional standards. We also thoroughly investigate any and all claims of unsafe working conditions or abusive behavior and take appropriate action to address any violations of our policies and values. To our knowledge, all employees involved in the concerns you raised have been terminated. We are dedicated to fostering a culture of transparency, accountability, and respect, and we will make every effort to ensure a safe and positive environment for everyone at Lacuna. We encourage you to check back in with Lacuna to see how we've addressed your past concerns. We welcome you to reach out to us directly to share any further details or ask any questions you may have. Thank you for taking time to leave a review!

Explore other reviews about Lacuna Autism Services

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great leadership throughout the company.

Cons

Long days working 8am to 6pm

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Lacuna Autism Services Response
1mo
Thank you for taking the time to share your feedback! We’re glad to hear you’ve experienced strong leadership and support during your time at Lacuna. We also recognize that BCBA roles can involve long days and a significant commitment to the children and families we serve. We’re continually looking for ways to support our clinicians while maintaining the high standard of care our clients deserve. We appreciate everything you do and are grateful to have you on the team!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable hourly rate for the position and the market.

Cons

Frequent unexpected changes to schedule. Reduced hourly rate due to client cancellation, hours worked that are not "billable," to insurance. Rate dropped to $15 and hour for such periods as nap time, client's being late, or client's canceling.

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