A company that lacks communication, organization and compassion - Operations/Customer Service Landline Company Employee Review

2.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers, pay is decent, different shifts

Cons

Management lacks any proper and professional communication. Instead of evaluating an employee’s performance and helping you succeed, they take the passive-aggressive avoidant approach. Instead they will transfer you to a different job without giving you a chance to ask questions and your opinion. The lack of compassion is astonishing. If you are struggling with outside issues, never tell anyone because they will fire you. It doesn’t matter if you experienced a family emergency or a week before Christmas. An utter lack of compassion.

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Landline Company Response
4y
Thank you for taking the time to write Landline a review on Glassdoor. It’s important for us to hear what we are doing well and what we need to improve upon. Our team members are our greatest asset and we recognize this by offering great pay and benefits and providing employees the resources they need to succeed. We’re sorry to hear that your experience working with us fell short of the high standard that we set for ourselves. We’re always seeking to be better and will use your feedback to make sure we’re consistently enabling our team members to have a positive and rewarding employee experience.

Explore other reviews about Landline Company

5.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

inviting team dynamic, with open family- like community.

Cons

fast growing new start up that can get overwhelmed at times

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Landline Company Response
1y
Thanks for your review! We're happy to hear you had a positive experience immersing into our culture throughout your time at Landline.
4.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flight benefits Good pay Decent hours Good growth opportunity for the future if you can hang in there.

Cons

Not for everyone VERY strict background check Some issues with managements concepts

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Landline Company Response
5mo
Thank you so much for sharing your experience here! We’re excited to hear you enjoyed the pay, flight benefits, hours, and the growth opportunities you saw during your time at Landline. It’s especially meaningful to know you’d recommend the company and feel good about our future. We also appreciate your perspective that the role isn’t for everyone. Because we serve the aviation industry and operate in a safety-sensitive environment, our background check requirements are intentionally very stringent to help keep our passengers, partners, and team members safe. We know those standards, along with high expectations, can feel demanding, and we’re always working to improve how we support our people and communicate our approach. Thank you again for being part of the Landline team and for taking the time to leave such thoughtful feedback. We wish you continued success and safe travels ahead!
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