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Langham Hospitality Group

Engaged Employer

Groundhog Day - Cocktail Server Langham Hospitality Group Employee Review

2.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I liked working there because the people I worked with became like a family.

Cons

Nothing got solved, management was basically a joke in the restaurant area. Employees were stealing, drinking and treating each other extremely poorly and nothing was done to solve the issue. Also, the entire team in the bar shared tips, the shifts varied and so did the intensity of work. It wasn't fair that one would work so much harder and make as much as the person who sailed through half the shift. They were very understaffed so the team was worked like dogs, so everyone was exhausted half the time. Cocktail servers had no back help, they are in charge of EVERYTHING! Cleaning, prepping and all the bartenders side work! Bartenders there are the laziest and most unqualified people I've ever worked with. None of them have the experience for a five star hotel... Ok, maybe ONE I thought was decent.

Explore other reviews about Langham Hospitality Group

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Langham is an entrepreneurial company. We are allowed to be creative and our ideas are listened to and implemented. Great pay and benefits and colleagues are treated as special as the guests.

Cons

The hotel industry is not for everyone, the hours can be long when the business warrants it but once you love the industry, you learn this is just part of who we are.

4.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues were incredibly helpful and a pleasure to work with.

Cons

Property was allowed to deteriorate.

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